How to File Rashan Card Complaint Online in 2026 – Full Guide

If your Ramzan Rashan Card / Nigehban Card 2026 is blocked, payment is delayed, ration is incomplete, or an agent is demanding money, you can file a complaint through official government channels.
Below is the full, verified 2026 complaint process for Punjab and federal beneficiaries.
1️⃣ “Tell Maryam” Helpline – Fastest Punjab Complaint Channel
For Punjab residents facing issues with:
- Nigehban Card
- Rashan Bag delivery
- Biometric failure
- Agent corruption
📞 Official Numbers:
- 1000
- 0800-02345
🕒 Service:
24/7 Call Center
What You Can Report:
- Eligible but card not delivered
- Thumb verification failing
- Shopkeeper charging extra
- Less ration provided than allocated
- System showing “blocked” status
Clearly explain your issue and provide your CNIC number.
2️⃣ BISP 8171 Online Complaint Portal (Federal Rs. 13,000 / 14,500 Issues)
If your issue relates to:
- PM Ramzan Package Rs. 13,000
- BISP Kafaalat Rs. 14,500
- Account blocked
- Deduction by retailer
Use the official 8171 portal.
📞 BISP Toll-Free:
0800-26477
(9 AM – 11 PM)
How to File Complaint Online:
- Visit official 8171 web portal
- Enter your CNIC
- If eligible but unpaid, click “Shikayat Darj Karein”
- Select issue type:
- Thumb impression issue
- Account blocked
- Agent deduction
- Payment not received
Your complaint will be registered in the federal system.
3️⃣ PSER Online Grievance System 2026 (Punjab Only)
If you were rejected for:
- Ramzan Nigehban Package
- Rs. 10,000 cash
- Rashan support
And believe your poverty score is incorrect, you can submit a grievance through PSER.
Steps:
- Log in to PSER portal
- Go to Grievance / Helpdesk
- Upload supporting documents:
- Electricity bill
- Income certificate
- CNIC copy
- Submit grievance
This helps if your PMT score was miscalculated.
4️⃣ How to Report Scam Messages & Fake Relief Offers
Many people receive fake SMS from normal 11-digit mobile numbers claiming:
- “Free Rashan Approved”
- “Processing Fee Required”
- “Send OTP to Confirm Payment”
⚠️ Only Trust These Codes:
- 8070
- 8171
- 9999
🚨 Report Fraud To:
FIA Cybercrime Wing – 1991
Never share:
- ATM PIN
- OTP
- CNIC copy on WhatsApp
All government programs are 100% free.
Is There an Online Complaint Portal for Punjab?
Yes.
Punjab residents can file complaints via:
- PSER portal grievance section
- CM Punjab complaint system (Tell Maryam – 1000)
- Punjab government citizen portal
These systems are active in 2026.
What Is the Relief Program of Maryam Nawaz? (2026 Update)
Major initiatives include:
- Nigehban Ramzan Card 2026
- Rs. 10,000 cash assistance
- Rashan bag for widows and elderly
- PSER database expansion
- Digital verification system
The focus is on direct cash transfer and biometric transparency.
What Is CM Punjab Rashan Card Program 2025–2026?
The CM Punjab Rashan Program provides:
- Rs. 10,000 cash assistance
- Essential food package
- Biometric distribution through verified retailers
Eligibility is determined via:
- PSER survey
- Poverty score
- Household income data
How to Register Complaint in Punjab Food Authority?
If your complaint is related to:
- Poor quality food
- Expired ration
- Overpricing at utility stores
You can:
- Call Punjab Food Authority helpline
- File complaint through official Punjab Food Authority website
- Report via mobile complaint apps
Keep receipt or photo proof if possible.
Ehsaas Rashan Program CNIC Check Online (2026)
To check status:
- Send CNIC to 8171
- Or visit 8171 web portal
Ehsaas data is now integrated into BISP and provincial databases.
PSER Online Registration 2026 – Quick Reminder
If your complaint relates to eligibility:
- Update your PSER profile
- Re-upload CNIC
- Correct household income
- Save tracking ID
Ration Card Punjab Online Apply 2026
To apply:
- Complete PSER survey online
- Send CNIC to 8070
- Wait for verification
- Complete biometric confirmation
8070 Registration Online 2026 – How to Check
- Send CNIC (no dashes) to 8070
- Wait for confirmation SMS
- Follow further instructions
If system busy, try late night.
8070 Rashan Program Check Online
Check via:
- SMS to 8070
- PSER login status
- Helpline 1000
Quick Complaint Action Checklist
| Issue | Action | Official Channel |
|---|---|---|
| Card Blocked | Biometric Update | HBL Konnect / BOP |
| Ration Not Received | Direct Complaint | 1000 |
| Agent Deduction | Report Corruption | 0800-26477 |
| Eligibility Rejected | Re-Survey | PSER Portal |
| Scam SMS | Cybercrime Report | 1991 |
Final Advice for 2026 Applicants
If you are facing any issue:
- Do biometric verification first.
- Call official helpline immediately.
- Update PSER if rejected.
- Never pay an agent.










